Welcome to Dkolla ("we", "our", "us"). This Privacy Policy explains how we collect, use, disclose and safeguard your information when you use the Dkolla mobile application and website (collectively, the "Service"). Please read this policy carefully. If you disagree with its terms, discontinue use of the Service.
1. Information We Collect
1.1 Information You Provide
- Wallet Address: Your public blockchain wallet address (MetaMask, Trust Wallet, or similar). This is your account identifier and cannot be changed after registration.
- Referral Code: If you were referred by another user, we store the referring wallet address.
- Contact Information: If you contact support, we collect your email address and message content.
1.2 Automatically Collected Information
- Device Information: Device model, operating system version, unique device identifiers (for fraud prevention).
- Usage Data: Mining session timestamps, reward claims, ad interactions, feature usage patterns.
- Log Data: App crash reports, error logs, performance metrics.
- IP Address: For geographic analytics and fraud prevention (not linked to personal identity).
1.3 Third-Party Data
- Advertising Networks: Unity Ads and other ad partners may collect device advertising IDs for ad serving. See their privacy policies for details.
- Analytics: Firebase Analytics collects anonymized usage data.
- Blockchain Data: Your wallet address and transaction history are publicly visible on the blockchain — this is inherent to cryptocurrency technology.
2. How We Use Your Information
- To provide, operate, and maintain the mining service
- To process mining rewards, referral commissions, and withdrawal requests
- To prevent fraud, multi-account abuse, and bot farming
- To serve relevant advertisements (our revenue model)
- To send important service notifications (app updates, withdrawal status)
- To analyze usage patterns and improve the platform
- To enforce our Terms of Service
- To comply with legal obligations
3. Data Sharing and Disclosure
We do not sell your personal information. We may share data with:
- Service Providers: Firebase (Google), Unity Ads — under strict data processing agreements.
- Blockchain Networks: Withdrawal transactions are broadcast to public blockchain networks.
- Law Enforcement: When legally required by valid legal process.
- Business Transfers: In the event of merger, acquisition, or sale of assets.
4. Data Security
We implement industry-standard security measures:
- TLS/SSL encryption for all data transmission
- Firebase Security Rules restricting database access
- No storage of private keys or seed phrases
- Regular security reviews and audits
However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
5. Data Retention
- Account Data: Retained while your account is active and for 2 years after last activity.
- Transaction Records: Mining and reward history retained for 5 years (financial compliance).
- Log Data: Automatically deleted after 90 days.
- Support Communications: Retained for 2 years.
6. Your Rights
Depending on your jurisdiction, you may have rights to:
- Access: Request a copy of your personal data we hold.
- Correction: Request correction of inaccurate data.
- Deletion: Request deletion of your account and associated data (subject to legal retention requirements).
- Objection: Object to processing of your data for marketing purposes.
- Portability: Request export of your data in a machine-readable format.
To exercise these rights, contact us at support@dkolla.com
7. Children's Privacy
The Service is not directed to children under 18 years of age. We do not knowingly collect personal information from children. If you are a parent and believe your child has provided us with information, contact us immediately.
8. International Users
Our servers are located globally. By using the Service, you consent to your data being transferred to and processed in countries that may have different privacy laws than your jurisdiction.
9. Third-Party Links
The Service may contain links to third-party websites (Telegram, Twitter/X, exchanges). We are not responsible for the privacy practices of these sites.
10. Cookies and Tracking
Our website uses cookies and similar tracking technologies. For details, see our Cookie Policy.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be announced via the in-app Global Alert. Continued use of the Service after changes constitutes acceptance of the updated policy.
12. Contact Us
For privacy-related inquiries:
